What new issues have emerged since the outbreak of pandemic? To remain in business what are the new alternatives adopted by the companies to tackle the challenges posed by COVID-10? Has consumer behavior returned to the pre-pandemic norms?
David Yeo, talks about the issues that COVID-19 has posed to the world, which has altered the way the economy used to function in the pre-pandemic times, especially bringing a shift in the strategies of sustaining the business. At the same time David Yeo also focused on how consumer behavior has changed, and how consumers now prefer technological alternatives and contactless services, such as online shopping. Another aspect of his speech was focused on how the pandemic has pushed for digital transformation, in almost every aspect, be it a business, consumers or education.